Breaches

A pub-owning business must ensure that the Business Development Manager (BDM) provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. 

BDM note of 1 meeting was not sent within the required timescale due to BDM error. PCA satisfied POB has taken appropriate action in the circumstances reported. 

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 3 meetings were not sent within the required timescale due to BDM error. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 2 meetings were not sent within the required timescale due to BDM error. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 6 meetings were not sent within the required timescale due to an internal IT issue. PCA monitoring the POB’s management and resolution of this ongoing IT issue.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 1 meeting were not sent within the required timescale. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 2 meetings were not sent within the required timescale due to an ongoing internal IT issue. The PCA is monitoring the POB’s management and resolution of this IT issue.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Duty to carry out a dilapidations survey in accordance with the tenancy terms and at least six months before the end of the tenancy.

BDM notes of 2 meetings were not sent within the required timescale due to an ongoing internal IT issue. PCA monitoring POB’s management and resolution of this ongoing IT issue.

3 instances of a dilapidation survey unable to be completed due to no 
access to the property. PCA satisfied the POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 37 meetings were not sent within the required timescale due to BDM user error. PCA satisfied the POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 200 meetings were not sent within the required timescale due to ongoing internal IT issue. The PCA is monitoring the POB’s management and resolution of this IT issue.