Breaches

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 3 meetings were not sent within the required timescale due to BDM error. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 2 meetings were not sent within the required timescale due to BDM error. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 6 meetings were not sent within the required timescale due to an internal IT issue. PCA monitoring the POB’s management and resolution of this ongoing IT issue.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 1 meeting were not sent within the required timescale. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 2 meetings were not sent within the required timescale due to an ongoing internal IT issue. The PCA is monitoring the POB’s management and resolution of this IT issue.

Duty to carry out a dilapidations survey in accordance with the tenancy terms and at least six months before the end of the tenancy.

1 instance of the dilapidations survey not being carried out at least six months before the end of the tenancy due to staff illness. PCA satisfied POB has taken appropriate action in the circumstances reported.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 2 meetings were not sent within the required timescale due to an ongoing internal IT issue. PCA monitoring POB’s management and resolution of this ongoing IT issue.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 10 meetings were not sent within the required timescale due to an internal IT issue. PCA monitoring POB’s management and resolution of this ongoing IT issue.

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

BDM notes of 41 meetings were not sent within the required timescale due to BDM user error. PCA satisfied the POB has taken appropriate action in the circumstances reported.

Duty to carry out a dilapidations survey in accordance with the tenancy terms and at least six months before the end of the tenancy.

12 instances of the dilapidations survey not being carried out at least six months before the end of the tenancy. PCA has given advice to the POB.