Breaches

This register is a record of Pubs Code breaches that pub-owning businesses have reported to the Pubs Code Adjudicator. Please note, this is a record of breaches reported since 1 April 2022 when the self-reporting process was formalised. Applies to England and Wales.

Visit the Pub company compliance page to find out more. 

 

Self-reported breaches results list

Showing 3 results

Breach Reported October 2024

Pub-owning Business: Marston's

Topic: BDM Notes

Regulation and description: Regulation 41(4)

A pub-owning business must ensure that the Business Development Manager (BDM) provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. 

Date of breach: June 2024 - August 2024

Matter reported / Further information:

BDM notes of 147 meetings were not sent within the required timescale due to an internal IT issue. PCA satisfied POB has taken appropriate action in the circumstances reported.
 

Breach Reported September 2023

Pub-owning Business: Marston's

Topic: BDM Notes

Regulation and description: Regulation 41(4)(b)

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Date of breach: September 2023

Matter reported / Further information:

BDM notes of 5 meetings were not sent within the required timescale due to staff illness. PCA satisfied POB has taken appropriate action in the circumstances reported.

Breach Reported February 2023

Pub-owning Business: Greene King

Topic: BDM Notes

Regulation and description: Regulation 41(4)(a)(iii)

A pub-owning business must ensure that the Business Development Manager makes appropriate notes of any discussions with tied pub tenants in connection with repairs to the tied pub premises.

Date of breach: April 2022 - March 2023

Matter reported / Further information:

Potentially 57 tenants affected over six-month period. POB has taken internal action to include clarifying Code duties with relevant staff. Tenants have been informed of breach and Code rights. PCA satisfied POB has taken appropriate action in the circumstances reported.