Breaches
This register is a record of Pubs Code breaches that pub-owning businesses have reported to the Pubs Code Adjudicator. Please note, this is a record of breaches reported since 1 April 2022 when the self-reporting process was formalised. Applies to England and Wales.
Visit the Pub company compliance page to find out more.
Self-reported breaches results list
Breach Reported July 2024
Pub-owning Business: Star Pubs
Topic: BDM Notes
Regulation and description: Regulation 41(4)
A pub-owning business must ensure that the Business Development Manager (BDM) provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.
Date of breach: April 2018 - March 2024
Matter reported / Further information:
BDM notes of a large number of meetings between 2018-2024 were not sent within the required timescale, or not sent at all. Considering the substantial number of breaches, the extended time period involved, and the significant remedial actions taken by Star, the PCA issued a written censure to the POB in the form of a report available here.
Breach Reported November 2023
Pub-owning Business: Greene King
Topic: Profit & loss statement
Regulation and description: Breach of Schedule 1, clause 33(2)
Provision of a forecast profit & loss statement to include figures and other information specified in paragraph 5(a) to (i) of Schedule 2
Date of breach: October 2022 - February 2024
Matter reported / Further information:
25 franchisees affected since October 2022. POB has taken internal action to include making relevant staff aware of Code duties towards franchisees. PCA satisfied POB has taken appropriate action in the circumstances reported.
Breach Reported February 2023
Pub-owning Business: Greene King
Topic: BDM Notes
Regulation and description: Regulation 41(4)(a)(iii)
A pub-owning business must ensure that the Business Development Manager makes appropriate notes of any discussions with tied pub tenants in connection with repairs to the tied pub premises.
Date of breach: April 2022 - March 2023
Matter reported / Further information:
Potentially 57 tenants affected over six-month period. POB has taken internal action to include clarifying Code duties with relevant staff. Tenants have been informed of breach and Code rights. PCA satisfied POB has taken appropriate action in the circumstances reported.