Self-reported breaches results list

Showing 16 results

Breach Reported September 2023

Pub-owning Business: Marston's

Topic: BDM Notes

Regulation and description: Regulation 41(4)(b)

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Date of breach: September 2023

Matter reported / Further information:

BDM notes of 5 meetings were not sent within the required timescale due to staff illness. PCA satisfied POB has taken appropriate action in the circumstances reported.

Breach Reported June 2023 / July 2023 / August 2023 / March 2024 / April 2024 / June 2024

Pub-owning Business: Stonegate

Topic: BDM Notes

Regulation and description: Regulation 41(4)(b)

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Date of breach: March 2023 / June 2023 / July 2023 / November 2023 / December 2023 / January 2024 / February 2024 / March 2024 / April 2024

Matter reported / Further information:

BDM notes of 37 meetings were not sent within the required timescale due to BDM user error. PCA satisfied the POB has taken appropriate action in the circumstances reported.

Breach Reported March 2023 / September 2023 / December 2023

Pub-owning Business: Stonegate

Topic: Dilapidations Survey

Regulation and description: Regulation 13(7)(b)

Duty to carry out a dilapidations survey in accordance with the tenancy terms and at least six months before the end of the tenancy.

Date of breach: September 2022 / November 2022 / January 2023 / August 2023 / May 2023 / September 2023

Matter reported / Further information:

10 instances of the dilapidations survey not being carried out at least six months before the end of the tenancy. PCA has given advice to the POB.

Breach Reported February 2023 / March 2023 / June 2023 / July 2023 / August 2023 / September 2023 / December 2023 / March 2024 / April 2024 / June 2024

Pub-owning Business: Stonegate

Topic: BDM Notes

Regulation and description: Regulation 41(4)(b)

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Date of breach: December 2022 / January 2023 / February 2023 / March 2023 / April 2023 / June 2023 / July 2023 / August 2023 / September 2023 / October 2023 / November 2023 / December 2023 / January 2024 / February 2024 / March 2024 / April 2024

Matter reported / Further information:

BDM notes of 200 meetings were not sent within the required timescale due to ongoing internal IT issue. The PCA is monitoring the POB’s management and resolution of this IT issue.

Breach Reported February 2023 / July 2023

Pub-owning Business: Stonegate

Topic: Rent assessment proposal

Regulation and description: Regulation 19(1)(a)

Duty to conduct a rent assessment in connection with a rent review required under the tenancy.

Date of breach: December 2022 / June 2023

Matter reported / Further information:

In 3 instances the POB did not issue a rent assessment proposal at the end of tenancy rent review. PCA has given advice to the POB.

Breach Reported July 2022

Pub-owning Business: Marston's

Topic: New agreement

Regulation and description: Regulation 11

A pub-owning business must ensure that the tied pub tenant has received the information specified in Schedule 1 before the tenant considers the advice referred to in regulation 10(2)(a)

Date of breach: April 2022 - March 2023

Matter reported / Further information:

Isolated incident due to tenant’s circumstances. POB has informed tenant of breach. PCA satisfied POB has taken appropriate action in the circumstances reported.