Breaches

This register is a record of Pubs Code breaches that pub-owning businesses have reported to the Pubs Code Adjudicator. Please note, this is a record of breaches reported since 1 April 2022 when the self-reporting process was formalised. Applies to England and Wales.

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Self-reported breaches results list

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Breach Reported July 2024

Pub-owning Business: Star Pubs

Topic: BDM Notes

Regulation and description: Regulation 41(4)

A pub-owning business must ensure that the Business Development Manager (BDM) provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. 

Matter reported / Further information:

BDM notes of a large number of meetings between 2018-2024 were not sent within the required timescale, or not sent at all. Considering the substantial number of breaches, the extended time period involved, and the significant remedial actions taken by Star, the PCA issued a written censure to the POB in the form of a report available here.