New Insights from the 2025 Tied Tenant Survey

New Insights from the 2025 Tied Tenant Survey

The PCA has published further data from the 2025 Annual Tied Tenants Survey, offering increased awareness into how each of the pub companies is performing in their relationships with their tied tenants. 

For the first time, the PCA has published individual data tables showing the survey performance of each of the six regulated pub companies. This enables these pub companies to get a deeper understanding of their own tenants’ satisfaction with various aspects of their business relationship impacted by the Pubs Code. In publishing this data, we have been careful to protect individual tenants’ anonymity. 

This is the most extensive release of tenant opinion data we have ever made available. This new data release allows the individual pub companies to understand how the different types of tenants feel within their estate at a more granular level as it breaks down satisfaction scores and feedback by tenant type. This facilitates the pub companies to identify specific areas where they can make improvements. Publishing this level of detail improves transparency and empowers tied tenants with information about their pub company, building on the results released earlier this year.

Fiona Dickie, Pubs Code Adjudicator, commented: “We have gone further than ever before with the publication of data tables for each pub company to ensure the impact of the survey is widely felt. This gives the pub companies valuable insight on which to benchmark themselves and strive for improvements in how they manage their tied relationships, and this is good for tenants. 

Fiona added: “I would like to stress that tenant confidentiality has been carefully protected, and I would urge tied tenants to take the time to give us their views when the next survey launches in January 2026.”

The full data tables are available here