Breaches

This register is a record of Pubs Code breaches that pub-owning businesses have reported to the Pubs Code Adjudicator. Please note, this is a record of breaches reported since 1 April 2022 when the self-reporting process was formalised. Applies to England and Wales.

Visit the Pub company compliance page to find out more. 

 

Self-reported breaches results list

Showing 3 results

Breach Reported July 2024

Pub-owning Business: Star Pubs

Topic: BDM Notes

Regulation and description: Regulation 41(4)

A pub-owning business must ensure that the Business Development Manager (BDM) provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion. 

Matter reported / Further information:

BDM notes of a large number of meetings between 2018-2024 were not sent within the required timescale, or not sent at all. Considering the substantial number of breaches, the extended time period involved, and the significant remedial actions taken by Star, the PCA issued a written censure to the POB in the form of a report available here. 

 

Breach Reported September 2023

Pub-owning Business: Marston's

Topic: BDM Notes

Regulation and description: Regulation 41(4)(b)

A pub-owning business must ensure that the business development manager provides tied pub tenants with a record of discussions in connection with matters set out in subsection 41(4)(a) within 14 days of the discussion.

Matter reported / Further information:

BDM notes of 5 meetings were not sent within the required timescale due to staff illness. PCA satisfied POB has taken appropriate action in the circumstances reported.

Breach Reported July 2022

Pub-owning Business: Marston's

Topic: New agreement

Regulation and description: Regulation 11

A pub-owning business must ensure that the tied pub tenant has received the information specified in Schedule 1 before the tenant considers the advice referred to in regulation 10(2)(a)

Matter reported / Further information:

Isolated incident due to tenant’s circumstances. POB has informed tenant of breach. PCA satisfied POB has taken appropriate action in the circumstances reported.